Shelter Information

Starting in the summer of 2021, the County of Santa Cruz and its community partners began slowly winding down our comprehensive COVID-19 Homelessness Response as available resources declined. As part of this process, and as of Tuesday, Oct. 12, 2021, the COVID-19 Shelter Referral System is no longer in service. Persons experiencing homelessness or their representatives will now need to contact shelters directly to access assistance.

Please note: The Loft at Housing Matters and Armory/Pavilion and Watsonville Navigation Center administered by the Salvation Army will only serve current participants of the remaining COVID-19 sheltering/Project Roomkey sites.

To refer persons experiencing homelessness who have tested or are presumed positive for COVID-19 for isolation/quarantine assistance, please continue to use the COVID-19 Shelter Referral form. Click here for Spanish form.

Please email completed referral forms to AND

Please note: All referrals must come from either a hospital or physician's office.

Who do I contact if I have questions?

Questions about the Shelter Referral Process may be sent to

Address: 1000 Emeline Ave., Santa Cruz, CA 95060 |
| Phone: 123-456-7890